Question 1

Do you make custom items?

Accepted Answer

Yes! I welcome custom order requests and would love to create something special just for you! Please note the following regarding custom orders:
• Orders with design changes, sizing adjustments, or special order beads, fabric or ribbons may be priced higher than a similarly posted item.
• Payment for custom orders is required in advance of work starting on your order.
• Once we've confirmed all your requirements, I will create a custom listing for you.
• Once you purchase the listing, I will then procure any needed materials.

Question 2

Can you rush my order?

Accepted Answer

IF YOU NEED AN ORDER RUSHED TO YOU BY A CERTAIN DATE, PLEASE CONTACT ME BEFORE ORDERING!
(I have rush shipping option FedEx Express service. Check my shop for FedEx Express listing. ✔Note that there is NO returns in items send with FedEx Express shipping method)✔.
No refunds will be processed if you do not let me know that you in rush and your event is very near and i handmade and already send your order to you by normal AIR post. If I do not think I can get it to you by that date, I will let you know so that neither of us wasted our time. Thank You for understanding.

Question 3

When i will get my order?

Accepted Answer

Shipping is from Cyprus EU by AIR 1 class, track-trace Worldwide. You will have tracking number to follow your package.

TIME NEEDED FOR HANDCRAFTING (working days)
Stefana, Martyrika, Skirts - 8-10
Other items - 3-5
DELIVERY TIME AIR shipping (working days)

Real delivery speed depends on wordwide postage.
FedEx Express shipping method is strongly advised
USA, Canada 20-35 working days
Australia 20-35
Europe 15-20
Non Europe country's 20-40
FedEx Express 6-8 working days

Question 4

Do you do local delivery and pickup?

Accepted Answer

Local delivery - Sure i do.
Pickup - I'm sorry, my studio is not zoned for commercial visitors. Local pickup voids many payment processor protections, so all items must ship by trackable post.

Question 5

How do you pack your orders and do you offer Gift wrapping?

Accepted Answer

All my handmade items PROFESSIONALLY wrapped as a gift with ribbons.
Skirts, Stefana, Martyrika, Boutonnieres will placed in handmade, specially designed for my items boxes and will be wrapped as a gift with silk ribbons.
Ring pillows and baptism oil sets not have box but will be in clear package, wrapped as a gift with ribbons.

FREQUENTLY ASKED QUESTIONS

Do you make custom items?

Can you rush my order?

When i will get my order?

Do you do local delivery and pickup?

How do you pack your orders and do you offer Gift wrapping?